Conversation Management
  • What is Conversation Management
  • Getting started
  • Understanding the terminology and GUI
  • Agents
  • Canned responses and private notes
  • How to create a human-agent service for a website
  • How to update the inbox details
  • How to create a chatbot using Quickwork
  • How to embed a web widget in an existing Android app using Conversation Management's SDK
  • How to embed a web widget in an existing iOS app using Conversation Management's SDK
  • How to connect Facebook Messenger with a human-agent service
  • How to connect WhatsApp with a human-agent service
  • How to connect Twitter with a human-agent service
  • Message templates
    • Text message
    • Carousel
    • Quick replies
    • Button template
    • Media template
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Getting started

Join this conversational tool to get in touch with website visitors and users. Simply sign into Conversation Management to start communicating with netizens to increase engagement worldwide.

PreviousWhat is Conversation ManagementNextUnderstanding the terminology and GUI

Last updated 3 years ago

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To get started with Conversation Management, visit . As you are a new user, you need to register your account first. Click the Create new account link to do so:

Clicking the Create new account link opens the Conversation Management form page where you'll be asked to enter the Account Name and Email to create the account. Once you have entered the details for registration, click the Submit button:

As soon as you hit the Submit button, an invitation link is sent on the email ID. Check your Gmail inbox for the same and click the Activate my account link:

This will redirect you to a new window asking you to set a password for your Conversation Management account. Enter a new password of your choice and click Submit:

This methodology creates an administration account of Conversation Management. Using the administration account, Conversation Management allows you to create inboxes, add agents, initiate conversations, assign them to agents, get statistical reports, export the conversation logs, delete the account, and so on.

Now, you'll be taken, again, to the Conversations window with a full-fledged verified set of credentials of your choice. Currently, you might have no activity running within your account as you are yet to create a bot and integrate it with a website. Click to begin creating a human agent service.

here
https://chat.quickwork.co
Figure 1: Creating an account
Figure 2: Conversation Management sign up window
Figure 3: Activation link
Figure 4: Setting a password