Conversation Management
  • What is Conversation Management
  • Getting started
  • Understanding the terminology and GUI
  • Agents
  • Canned responses and private notes
  • How to create a human-agent service for a website
  • How to update the inbox details
  • How to create a chatbot using Quickwork
  • How to embed a web widget in an existing Android app using Conversation Management's SDK
  • How to embed a web widget in an existing iOS app using Conversation Management's SDK
  • How to connect Facebook Messenger with a human-agent service
  • How to connect WhatsApp with a human-agent service
  • How to connect Twitter with a human-agent service
  • Message templates
    • Text message
    • Carousel
    • Quick replies
    • Button template
    • Media template
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  1. Message templates

Button template

Send multiple button options with a message using a button template and redirect a user either to a webpage or post back the data upon clicking the option.

PreviousQuick repliesNextMedia template

Last updated 3 years ago

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The button template sends a text message with as many attached buttons as you'd like to display. This template is useful when you wish to offer predefined options to choose from. These buttons can perform teo kinds of jobs depending on your business requirement. You can configure them to either redirect to a webpage or to act as a postback button where they will perform a preconfigured action or share the required custom payload: