> For the complete documentation index, see [llms.txt](https://docs.chat.quickwork.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.chat.quickwork.co/message-templates/text-message.md).

# Text message

A text message template is a generic template that consists of a conversation happening via the exchange of raw texts. It is illustrated here:

![](/files/-M352sbR55JLY5ymDZs3)

When integrated, Conversation Management has the ability to send the visitor a welcome message as soon as the visitor visits the website, thus enhancing customer engagement.