# Quick replies Quick replies consist of a title, and an optional URL field, in case the user needs to be redirected to some specific webpage. The quick reply buttons appear just below the actual text message that they are shared with. They are like an attachment to the text message giving the user an option/s to choose and decide the course of the conversation. You can use quick replies to request a person's location, email address, and phone number, etc: ![](/files/-M354jR4odgPa3GWfx3W) When a quick reply button is tapped, all the buttons beneath the message get dismissed, and the tapped button is posted to the conversation as a message. The bot will then consider it as a new message, processes the required action, and sends an appropriate response. In the case of postback quick replies, a message containing the button’s title is shown as a message to the user and the custom payload is shared as a response. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.chat.quickwork.co/message-templates/quick-replies.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.